Privacy policy

How and why we collect data

One of my company’s (Helsinki Design Company Oy) core values is respect for people, whether they are acting as individuals or as representatives of a company. It is very important to me that, when dealing with Helsinki Design Company and myself, everything is based on mutual trust. I feel very deeply about this trust and do not want to break it under any circumstances, whether you are our customer, potential customer, potential employee i.e. jobseeker, employee or just a user of my website.

For me, transparency is extremely important, and in this document I strive to openly describe what information I collect about people. Respect for people is extremely important to me, and the processing of personal data is no exception to this.

Who processes your data?

Helsinki Design Company Oy
www.satusamira.com

Person in charge / contact person

Satu Samira Hamed

+358407587805

Whose data I process

I process your data in accordance with this Privacy Policy if you are our:

  • Customer (contact person(s))

  • Potential customer

  • Partner or subcontractor

  • Jobseeker

  • User of my website

Regardless of who you are, I treat personal data and its processing with the utmost care.

Why I process your
data and what data I collect

I process your data in order to maintain a customer or cooperation relationship and to market my services or jobs. Below I describe my processing in more detail, depending on which of the above-mentioned groups you belong to.

My customer

I store information about you that allows me to keep in touch with you. This information includes your First Name, Last Name, Company, Phone number and Email address. In addition, I collect company information and invoicing information about my customers’ companies for invoicing purposes. The basis for processing the data is an agreement between us.

My potential customer

I process your data for the purpose of marketing my services, which includes sending advertisements and other direct communications by phone, SMS, email or via social media such as Facebook, LinkedIn or Instagram. Such processing of data is based on my legitimate interest. As a potential customer, I collect information about you that allows us me to identify you (First Name, Last Name, Company, Phone number and Email address). As an entrepreneur at Helsinki Design Company Oy, I strive to identify parties with whom we could potentially work together.

I do not bother you with emails (spam) or use questionable customer acquisition methods. I strongly believe in helping others and doing good – without any ulterior motives. When I help others, I believe that good things will come to me, too.

My partner or subcontractor

I process your data in order to maintain our cooperation or subcontracting relationship. The processing of the data is based on our cooperation agreement or subcontracting agreement.

User of my website

I collect data for the purposes of analysing the use of our website, statistical monitoring and assessing the attractiveness of my content. This data allows me to improve the functionality of my website, to plan content that is more useful and interesting to you and to show you ads based on your online behaviour. All data collected is anonymous and the actions performed on my site cannot be attributed to a specific individual. You can block ads shown to you based on your online behaviour by removing and disabling cookies in your browser.

When it comes to users of my website, we can see information such as “this many users have visited page x (number)”, “this many users clicked on that link” and so on.

If you submit a contact request through my website, I will process your information in one of the above ways, depending on which group you belong to.

Where I obtain the information

We collect and obtain your information from the following sources:

  • Typically, weIobtain the information from you, for example through the contact form on my website, a job advertisement or other personal interaction. Providing personal data is a prerequisite for establishing and maintaining a customer/employment relationship.

  • If you are a decision-maker in your company, I may collect your information publicly from the web (e.g. from your company’s website).

  • Collected from the use of my website

Who else processes your data?

We regularly use the following service providers to process data:

  1. Google

  2. Tally.so

Third parties have no independent right to use the data they receive from me beyond the scope of the mandate. I ensure that all my service providers to whom I disclose your data comply with data protection legislation.

I will not disclose or share your data with third parties except as described in this Privacy Policy, unless you explicitly request or authorise me to do so, or unless there is a necessary legal reason defined in the law for the disclosure of the data.

I never sell your data to anyone.

Regardless of the data processor, my company Helsinki Design Company Oy is directly responsible for all personal data collected to the persons themselves and under no circumstances shifts the responsibility onto others.

Transfer of data outside the EU

I strive to choose secure data centres in Europe as the storage location for data. 

How long do I process your data?

I only process data for as long as I need it for the purposes for which the register is intended. I erase all unnecessary personal data from the register every two years. You can request the erasure of your data from the register by sending a request via email to satu@planetdiplomats.com. In this case, I will erase the data immediately from all our registers, if this is possible taking into account the law and regulations.

How do I protect your data?

I use the following safety measures to ensure data security.

  1. I process personal data only using modern information systems that have been found to be secure and that provide protection from the most typical data security risks.

  2.  I restrict access to data with passwords and personal user IDs only to those persons who are entitled to it and who need it for the purposes described in this Privacy Policy.

  3. I store your data on computer servers in data centres located in locked and guarded premises to which unauthorised access is denied.

  4. I restrict access to the servers using firewalls and encrypt all data communications to the servers.

  5. I regularly make backups of your data.

Your rights

You have the following rights, the requests for the exercise of which must be submitted to satu@planetdiplomats.com

  • The right to inspect what data about you has been stored in the personal data register.

  • The right to request the rectification of your personal data.

  • The right to demand the erasure of your personal data.

  • The right to transfer your data to another system when the data has been provided by you and the processing of the data is based on consent or agreement.

  • The right to prohibit me from sending direct marketing to you or restrict the processing of disputed data until the matter is resolved.

  • The right to object to the processing of your personal data if you feel that I have processed your personal data unlawfully or that I do not have the right to process your personal data.

  • The right to lodge a complaint with a supervisory authority about the processing of your personal data.